Refund Policy

1. Seven-day period

For an eligible software purchase completed directly through Omuuz, you may request a refund within seven calendar days after the purchase timestamp, whether or not you downloaded or activated the software.

This voluntary policy does not reduce any refund, cancellation, warranty, or consumer right required by applicable law.

2. Requesting a refund

Email mhzever@gmail.com from the address associated with the purchase and include the Omuuz order number and product name. Do not send complete card numbers, license keys, passwords, or Google tokens.

We may verify control of the purchase email or account. A request is timely when it reaches the inbox within the seven-day period.

3. Refund processing

An approved refund returns the refundable purchase amount to the original payment method. It cannot be sent to a different card, account, or person. Bank and payment-network processing time varies.

After a full refund, the license, activations, update entitlement, and private download access are revoked. You must stop using and remove the refunded software. Refund records may be retained for accounting, fraud prevention, and legal compliance.

4. Other sellers and purchase problems

This policy applies only to purchases processed directly by Omuuz. Purchases through an app store, marketplace, reseller, or other third party follow that seller's policy.

Contact us promptly about duplicate or unauthorized charges, failed delivery, an invalid license, or software that materially differs from published product facts. Additional remedies required by law are not limited. Contacting us before a payment dispute lets us investigate and issue a direct refund where appropriate.

5. Contact

Refund requests and questions: mhzever@gmail.com.